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"I was watching A Current Affair," Chris says.
Philips respironics recall update#
The update also says the company is "responding to consumer requests for refunds".įaulty blood glucose meters: A disservice to people with diabetesĬhris* suffers from severe sleep apnoea and has been relying on his Philips CPAP machine to help him keep breathing through the night for the past three years. On 18 August, more than six weeks after the recall came into effect, the TGA added a section to its 'product defect correction' notice saying Philips "is waiting for stock of replacement foam to arrive from overseas", which it expects in September for the DreamStation platform, covering just four products on the recall list. "There are hundreds of thousands of people in Australia who are using these devices, and if they're all trying to get in to see their physicians that's a huge impost on the healthcare system." The advice from Philips and the TGA that patients should continue using the devices until they speak to their doctors is also problematic, the researcher says. They're really stuck with a horrible decision to make." Seeing a doctor "But there's a health risk if they don't use it as well. "The recall is clearly slow, and it's a bit challenging for people who are using or have been using one of their devices and all of a sudden they're told there's a potential health risk if you continue using it. "It has posed significant issues for many people," the researcher says. 'Stuck with a horrible decision'Ī sleep researcher at a major Australian University says the recall has left its customers in a tight spot. Patients have been told to confer with their doctor before stopping use of their faulty Philips CPAP machines, but the company also says the safety risks are serious.
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"Presently, Philips is unable to confirm the repair or replacement timeframes." "Due to the volume of devices, we regret it may take some time to repair or replace your device," the company says. Pharmacies have been directed to take the machines off the shelves, but patients have been told to keep on using them until they can get an appointment with their doctor and further advice.Īt the same time, the company says, "the risks identified have resulted in Philips recommending discontinued use" of the devices, with the exception of life-sustaining mechanical ventilators.Īnd there's no word on when the issue will be resolved. Philips is unable to confirm the repair or replacement timeframes
Philips respironics recall full#
See the TGA recall notice for a full list). (The recalled products are Continuous Positive Airway Pressure (CPAP) and Bi-Level Positive Airway Pressure (Bi-Level PAP) devices and mechanical ventilators. Whether or not it degrades, the foam emits potentially dangerous chemicals with no known tolerance levels. The product defect is a polyurethane foam component that can degrade into particles and be ingested or inhaled by the user. The July recall of 14 sleep and respiratory care devices by Philips Electronics Australia has left patients uncertain about when their machines will be fixed and unclear about whether they should keep using them.
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Patients now face a ‘horrible decision’, says one sleep researcher.Philips is focusing on repairs rather than refunds, but that process could take many months.Clinical information for people with sleep apnoea and other conditions has been confusing and conflicting.